Our return window is 14 days. If 14 days have gone by since your purchase, we cannot offer you a refund or exchange. Any returns over the amount of $75 will be issued as store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Sale items are not eligible for a return or exchange
“Online Exclusive” returns:
Any item that was labeled ‘online exclusive’ has a return window of 7 days starting from the day your item was delivered to you. You must first contact Lark & Lily Boutique BEFORE a return can be initiated.
In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label.
Once the return package is received and inspected for quality by the vendor, a refund will be issued to the buyer’s original payment method. Please note that the actual time for the refund to be posted on the buyer’s original payment method may vary depending on the bank. Depending on the reason of the return request, the refund may be issued minus the original and return shipping costs.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Any store credit will be issued electronically.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be returned, sale items cannot be returned.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
To return your product, you should mail your product to:
Lark & Lily Boutique
6358 Guilford Ave, Indianapolis IN 46220, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.